The Joy Gem VIP Team


VIP Manager – Sarah

Hi there, my name is Sarah and I am the lucky VIP Manager here at The Joy Gem VIP Club. Overall it is my duty to ensure our valued Black Diamond players are satisfied with the VIP service we are providing.

I want to take this opportunity to provide a little information about me and my team so that you can put a face to a name and get to know a little bit about us.

I am originally from the North though have lived in Spain now for over 15 years…I just can’t live without the sun, sea, sand and sangria! I love my job mostly because it involves building relationships with our VIP players and even meeting them in person. Having worked with casino and poker previously, I can honestly say that the banter we have with Bingo players is truly unique and puts a smile on my face every day!

I am also very proud of my VIP colleagues, Dawn and Ryan who will also strive to deliver the very best service. We are all here for any issues you may be experiencing or even just for a chat. Between the 3 of us, I think it’s fair to say we have something different to offer you all.

 

What is your favourite take away meal?
I absolutely love an Indian Chicken Tikka Masala, Bhuna, Rogan Josh…I could go on.

What’s at the top of your bucket list?
I would love to go on a Caribbean cruise, though with a toddler, I think I may have to wait a while yet…maybe another 18 years!

Dogs or Cats?
I am a real animal lover and at times prefer them to people, I would have to go for dogs, I have 2 and wouldn’t be without them.

What do you think your teenage self would say, if they could see you now?
Don’t worry what people think, life really is too short to worry about it.

Most embarrassing personality trait.
I blush at anything and everything, the more I think about it the redder I go. It really bothered me as a child.

Sweet or Savoury?
I do love food and like savoury followed by sweet.

Which famous person dead or alive would you like to meet?
I think I would have to go for Princess Diana – so many unanswered questions.

Favourite quote?
‘Politeness is a sign of dignity NOT subservience’ – Theodore Roosevelt

VIP Account Manager – Dawn

Hey I am Dawn and I moved to Spain 11 years ago with my family. I love to travel, my ideal job would be the new ‘Judith Charmers’. Instead of wish you were here, it would be ‘where we are going next’?

I am quite new to the Joy Gem VIP club as Margery Doors would say ‘I’m a new member’, but I am thrilled to be part of a great team.

I am originally from Stoke and I do miss a good bacon and cheese oatcake, which is only available in Staffordshire. Now living in Spain I am partial to having tapas and Tinto.

 

What is your favourite take away meal?
Mine is Indian Tikka Masala Balti, hungry just thinking of it.

What’s at the top of your bucket list?
I would love to skydive, but I enjoy the free beverages on the plane to much to jump out. 

Dogs or Cats?
I have 3 dogs, but actually think I prefer cats!

What do you think your teenage self would say, if they could see you now?
Why haven’t you learnt Spanish?

Most embarrassing personality trait.
I am too indecisive so people say, but I am not.

Sweet or Savoury?
I love both, I can’t possibly decide…. :)

Which famous person dead or alive would you like to meet?
Tom Hardy, because why not.

Favourite quote?
‘What goes around comes around’

VIP Account Manager - Ryan

Hey I’m Ryan, I was primarily raised in Oxfordshire but with family all over the UK especially Scotland, I only recently moved to Gibraltar and it’s one of the best decisions I ever made, sun and sea trumps rain and gloom any day.

I have been in the gaming industry for just over 7 years now, I used to be a chat host and then a chat leader and now I have joined this amazing team to work with our incredible VIP’s, exciting times this way come.

I am the “posh one” of the team – at least that’s what I have led them to believe, you guys will get to know the real me but shhh you can’t let them know ; )

 

What is your favourite take away meal?
Sweet and Sour Pork

What’s at the top of your bucket list?
To own at least one of the cars I had in my collection of models

Dogs or Cats?
I love both, but would choose to have a cat – way less work

What do you think your teenage self would say if they could see you now?
I didn’t see that coming.

Most embarrassing personality trait?
My phobia of all things bug like… I can and will scream at the smallest insect!

Sweet or Savoury?
Both! Chocolate covered salted pretzels or sweet and salty popcorn: D

Which famous person dead or alive would you most like to meet?
I reckon I could have a right laugh with Sandra Bullock

Favourite quote?
“A day without laughter is a day wasted” – Charlie Chaplin