REWARDS PROGRAM


Joy Gem VIP program provides members with an abundance of rare and sparkling benefits.  There are three dazzling loyalty levels containing all kinds of perks and special offers.

Benefits

VIP status is determined according to a player’s level of investment and dedication to the game.  Whether you’re a sparkling Sapphire, a ravishing Ruby or the world’s most dazzling Diamond, you get to enjoy plenty of incredible rewards and VIP benefits. Here are some of the dazzling perks that our VIP members can expect to find.

Sapphire

 

  • VIP Club Welcome Bonus: New Sapphire members are entitled to a 150% deposit bonus comprised of a Bingo Bonus plus Games Bonus.  As if that wasn’t enough, first time Sapphire depositors also receive 5 complementary tickets to the Power Gem game! T&Cs Apply
  • Bingo Rooms for VIPs only: Sapphire members have access to Joy Gem VIP Bingo Rooms across all sites. There are 4 luxurious rooms which are only available to VIPs! One of the rooms is a free daily £250 room (bonus). As a VIP member you’ll discover that there are more prizes to be won, and fewer people to win them!
  • Exclusive VIP Promotions and Competitions: Joy Gem keeps things interesting by frequently launching exciting VIP promotions and competitions that are exclusive for VIP members
  • Direct and Faster Response from our VIP Account Managers: As a Sapphire member, you will receive swift and personal attention from your dedicated Account Manager!
  • Birthday Surprises: Sapphire members can look forward to some special birthday surprise offers, delivered directly to their inbox!
  • Special Holidays Treats: VIPs know how to celebrate, that is why Joy Gem takes holiday time very seriously, making sure that Sapphire members are treated to the best holiday bonuses out there.
  • Enjoy VIP Status & Benefits in all our Sites: Once you become a Sapphire member, you are automatically treated as a VIP across all of our sites and you get to accrue extra benefits!
Ruby

 

  • VIP Club Welcome Bonus: New Ruby members can benefit from an incredible 200% Welcome Bonus, which includes a Bingo Bonus and a Games Bonus. First time Ruby members also receive 5 complementary bingo tickets for the Power Gem game! T&Cs Apply
  • Re-deposit Bonus: Ruby members stand to benefit EVERY time they deposit. After the first deposit, here is a 55% re-deposit bonus on all subsequent deposits. No code required!
  • Bingo Rooms for VIPs only: Ruby members gain access to Joy Gem VIP Bingo Rooms across all sites. There are 4 luxury rooms that are only available to VIPs! One of the rooms is a free daily £250 room (bonus). With more prizes to be won and fewer people to win them, our VIP members always come out on top!
  • Exclusive VIP Promotions and Competitions: Ruby members gain access to exclusive promotions and competitions containing lavish prizes and jackpots worthy of the stars!
  • Direct and Faster Response from our VIP Account Managers: Ruby members are entitled to receive direct and rapid feedback from a skilled and dedicated Account Manager!
  • Weekly VIP Surprises: At Joy Gem VIP Club, the routine is far from regular. Ruby members can expect to enjoy weekly treats and promotions.
  • Birthday Surprise: Whether they like celebrate or not, Ruby members can look forward to receiving some memorable birthday surprise offers!
  • Special Holidays Treats: When holiday time comes around, Ruby members can expect to be treated to a whole array of fancy and festive gifts!
  • Enjoy VIP Status & Benefits in all our Sites: Once you become a Ruby member, you are automatically treated as a VIP across all of our sites and you get to accrue extra benefits & prizes!
Diamond

 

  • VIP Club Welcome Bonus: New Diamond members are entitled to a staggering 250% first deposit bonus, which is applicable to Bingo and Games. New Diamond members also receive 8 complementary tickets to the Power Gem Bingo game! T&Cs Apply
  • Re-deposit Bonus: Diamond members don’t need to be first time depositors in order to enjoy generous bonuses. To thank them for their loyalty, Joy Gem provides Diamond VIPs with a 55% bonus on every single deposit. No code required! 
  • Bingo Rooms for VIPs only: Diamond members gain access to Joy Gem VIP Bingo Rooms across All sites. There are 4 luxurious rooms that are only available to VIPs! One of the rooms is a free daily £250 room (bonus). In the VIP Club, there are more prizes to be won and, due to its exclusivity, fewer people to win them!
  • Exclusive VIP Promotions and Competitions: Diamond VIPs gain access to exclusive promotions and competitions containing the sorts of jackpots and luxury prizes that dreams are made of!
  • Direct and Faster Response from our VIP Account Managers: Diamond members receive quality service to match their level devotion and expertise. Dedicated account managers are highly trained and on hand to cater to every need.
  • Weekly VIP Surprises: Diamond Members get to enjoy the good life on a weekly basis with their weekly VIP treats and surprises.
  • Birthday Surprise: Diamond members celebrate in style with their annual Joy Gem birthday surprise offer. They also get to choose an amazing gift from our BIRTHDAY HAMPER which contains all sorts of goodies, such as jewelry, a spa kit or some delicious wine!
  • Special Holidays Treats: Diamond VIPs don’t do things by halves. Therefore, when holiday season comes around, we make sure to supply them with an abundance of festive gifts and opulent offers!
  • Enjoy VIP Status & Benefits in all our Sites: Once you become a Diamond member, you are automatically treated as a VIP across all of our sites and you get to accrue extra benefits & luxury treats!

 

Terms And Conditions
  • Member accounts connected by the same email address or any other information will hold the same VIP status across all Joy Gem VIP brands.
  • Qualification for all levels will be reviewed on the first of every calendar month. In order to reach Sapphire, the first level, players must have deposited £2,000 in the last 90 days, or by invitation. Other VIP statuses can only be reached by invitation, and will be invited at our sole discretion. Please see individual sites for specific wagering requirements.
  • VIP Club Welcome Bonus:
  • Sapphire: In order to qualify, players must deposit £5 - £70 at the site with promo code: Sapphire, to get 75% bingo bonus + 75% games bonus + 5 tickets for the Power Gem Games. Minimum deposit amount £5. The maximum total Bingo bonus funds you can receive from this promotion is £52.5 and the maximum total Games bonus funds you can receive from this promotion is £52.5.
  • Ruby: In order to qualify, players must deposit £5 - £70 at the site with promo code: Ruby, to get 100% bingo bonus + 100% games bonus + 5 tickets for the Power Gem Games. Minimum deposit amount £5. The maximum total Bingo bonus funds you can receive from this promotion is £70 and the maximum total Games bonus funds you can receive from this promotion is £70.
  • Diamond: In order to qualify, players must deposit £5 - £70 at the site with promo code: Diamond, to get 125% bingo bonus + 125% games bonus + 8 tickets for the Power Gem Games. Minimum deposit amount £5. The maximum total Bingo bonus funds you can receive from this promotion is £87.5 and the maximum total Games bonus funds you can receive from this promotion is £87.5.
  • This VIP Club Welcome Bonus is exclusive to VIP player and cannot be transferred.
  • The promo code must be entered exactly as written, and is only valid once.
  • The bonus will be credited partly in bingo bonus and partly in games bonus funds.
  • The VIP Welcome Bonus, including the free tickets, will only be given once, and only at Joy Gem Brand.
  • The 55% redeposit bingo bonus is relevant only to Diamond and Ruby and valid on deposits from £10 - £100, at all Joy Gem sites.
  • The bingo bonus will be credited in bingo bonus funds to your bingo bonus bankroll. Bingo bonus funds cannot be converted to real money and can only be used to buy additional bingo cards.
  • Real money winnings generated as a result of purchases of bingo cards will be credited to your real money bankroll. Bingo bonus winnings generated as a result of purchases of bingo cards will be credited to your bingo bonus bankroll.
  • Free Spins:
  • The free spins can only be used on selected games only
  • The maximum total number of Free Spins you can receive from this promotion is 10
  • Free Spin winnings will be granted only after all of the Free Spins have been used
  • Free Spins winnings are set at minimum of £1 in games bonus funds, and are capped at a maximum winning amount of £5 in games bonus funds.
  • Once players use all of their Free Spins, the total winning points that they have accumulated from using the Free Spins will be converted into a games bonus: Every 100 points=£1 in games bonus funds (subject to the maximum winning amount below).
  • The games bonus will be credited in games bonus funds to your games bonus bankroll.
  • Winnings generated as a result of wagering games bonus funds, will be added to the games bonus bankroll.
  • Games Bonus wagering requirements: In order to withdraw games bonus funds and any winnings connected with those bonus funds, you must wager 50 times the amount of the games bonus funds. Only wagering with games bonus funds will count towards the wagering requirements.
  • Please note that not all Instant Games contribute the same amount towards the wagering requirements. The following is a list of contributions for each individual game type: Video Slots PJP & Slots, Arcade, Scratch Cards – 100%, Keno - 90%, Roulette Games - 10%, Hi-Lo Games, Video Poker, Baccarat, Blackjack Games -5%. For example: if you wager £500 on Keno, only £450 (90%) contributes towards the wagering requirements.
  • Bingo Bonus wagering requirements: If you request a withdrawal from your real money bankroll before fulfilling the following wagering requirements you will lose all bingo bonus funds: you must wager 2 times the total amount of your deposit used to redeem the bingo bonus plus the bingo bonus funds received from that deposit (for example, if you deposit £10 and get a £5 bingo bonus, you must wager £30).
  • Wagering must be done on bingo games only and only wagering with bingo bonus funds will count towards the wagering requirements.
  • If you request a withdrawal from your real money bankroll before fulfilling the above wagering requirement you will lose all games and bingo bonus funds.
  • In addition to the terms above, prior to your first withdrawal, you must have deposited a minimum of £20. The minimum amount you can withdraw is £10 (subject to minimum limits imposed by available payment methods).
  • Wagering order: when playing a game, real money funds will always be used before bonus funds.
  • In certain cases, 888 may conclude promotions, bonuses or special offers before the end of advertised period or may prolong the period of a promotion, bonus or special offer usually due to abuse, limited up-take of the offer or error.
  • Joy Gem VIP Club maintains the right to disqualify or exclude any player from being a VIP player, at its sole discretion. VIP statuses can be changed in accordance to company’s decision.
  • Full bonus policy apply.

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