REWARDS PROGRAM


Our Joy Gem VIP program provides members with an abundance of rare and sparkling benefits.  There are four dazzling loyalty levels containing all kinds of perks and special offers.

Benefits

VIP status is determined according to a player’s level of investment and dedication to the game.  Whether you’re a sparkling Sapphire, a ravishing Ruby, a dazzling Diamond, or a rare and beautiful Black Diamond, you get to enjoy plenty of incredible rewards and VIP benefits. Here are some of the dazzling perks that our VIP members can expect to find.

Benefits Table

* The value of the package increases with each VIP level upgrade.

 

 

Sapphire
  • VIP Club Welcome Bonus: New Sapphire members are entitled to a 150% deposit bonus comprised of a 75% Bingo Bonus and a 75% Games Bonus.  As if that wasn’t enough, first time Sapphire depositors also receive 5 complementary tickets to the Power Gem game! T&Cs Apply
  • Bingo Rooms for VIPs only: Sapphire members have access to Joy Gem VIP Bingo Rooms across all sites. There are 4 luxurious rooms which are only available to VIPs! One of the rooms is a free daily £250 room (bonus). As a VIP member you’ll discover that there are more prizes to be won, and fewer people to win them!
  • Exclusive VIP Promotions and Competitions: Joy Gem keeps things interesting by frequently launching exciting VIP promotions and competitions that are exclusive for VIP members
  • Birthday Surprises: Sapphire members can look forward to claiming a special birthday surprise offer, which is delivered directly to their inbox!
  • Special Holidays Treats: VIPs know how to celebrate, that is why Joy Gem takes holiday time very seriously, making sure that Sapphire members are treated to the best holiday bonuses out there.
  • Enjoy VIP Status & Benefits in all our Sites: Once you become a Sapphire member, you are automatically treated as a VIP across all of our sites and you get to accrue extra benefits!
Ruby
  • VIP Club Welcome Bonus: New Ruby members can benefit from an incredible 200% Welcome Bonus, which includes a 100% Bingo Bonus and a 100% Games Bonus. First time Ruby members also receive 5 complementary bingo tickets for the Power Gem game! T&Cs Apply
  • Bingo Rooms for VIPs only: Ruby members gain access to Joy Gem VIP Bingo Rooms across all sites. There are 4 luxury rooms that are only available to VIPs! One of the rooms is a free daily £250 room (bonus). With more prizes to be won and fewer people to win them, our VIP members always come out on top!
  • Exclusive VIP Promotions and Competitions: Ruby members gain access to exclusive promotions and competitions containing lavish prizes and jackpots worthy of the stars!
  • Birthday Surprise: Whether they like to celebrate or not, Ruby members can claim their memorable birthday surprise offers when they log in to play on their special day!
  • Special Holidays Treats: When holiday time comes around, Ruby members can expect to be treated to a whole array of fancy and festive gifts!
  • Enjoy VIP Status & Benefits in all our Sites: Once you become a Ruby member, you are automatically treated as a VIP across all of our sites and you get to accrue extra benefits & prizes!
Diamond
  • VIP Club Welcome Bonus: New Diamond members are entitled to a staggering 250% first deposit bonus, which is applicable to a 125% Bingo bonus and a 125% Games bonus. New Diamond members also receive 8 complementary tickets to the Power Gem Bingo game! T&Cs Apply
  • Bingo Rooms for VIPs only: Diamond members gain access to Joy Gem VIP Bingo Rooms across All sites. There are 4 luxurious rooms that are only available to VIPs! One of the rooms is a free daily £250 room (bonus). In the VIP Club, there are more prizes to be won and, due to its exclusivity, fewer people to win them!
  • Exclusive VIP Promotions and Competitions: Diamond VIPs gain access to exclusive promotions and competitions containing the sorts of jackpots and luxury prizes that dreams are made of!
  • Birthday Surprise: Diamond members can celebrate in style when they claim their annual Joy Gem birthday surprise offer.
  • Special Holidays Treats: Diamond VIPs don’t do things by halves. Therefore, when holiday season comes around, we make sure to supply them with an abundance of festive gifts and opulent offers!
  • Enjoy VIP Status & Benefits in all our Sites: Once you become a Diamond member, you are automatically treated as a VIP across all of our sites and you get to accrue extra benefits & luxury treats!
Black Diamond
  • VIP Club Welcome Bonus: New Black Diamond members are entitled to a staggering £25 Games Bonus, £25 Bingo Bonus, 25 Free Spins, and 10 tickets to the Power Gem Bingo game – all for free! Upon deposit with a special code, they will also receive a 150% bingo bonus. T&Cs Apply
  • Bingo Rooms for VIPs only: As well as having full access to our 4 luxurious VIP rooms, Black Diamond VIPs will also get exclusive access to a new monthly 75 ball room that rewards the winner with a £1,000 Thomas Cook voucher.
  • Exclusive VIP Promotions and Competitions: Black Diamond VIPs get exclusive access to many promotions, raffles and competitions that our regular players can only dream of – where bigger jackpots and luxury prizes are the norm.
  • Direct and Faster Response from our VIP Account Managers: Black Diamond members have dedicated Account Managers that are highly professional and provide the highest levels of service – catering to our VIPs needs.
  • Weekly VIP Surprises: Black Diamond Members can experience the high life on a daily basis and can enjoy weekly VIP treats and surprises.
  • Birthday Surprise: Black Diamond members can celebrate their special day in style when they claim their annual Joy Gem birthday surprise offer. Plus, these VIPs get to choose a gift from our online “pamper hamper” store!
  • Special Holidays Treats: We know how to bring the party to our Black Diamond VIPs. So when the holiday season rolls around, we’ll be here to fill your Christmas stocking with opulent offers and an abundance of festive gifts and bonuses.
  • Exclusive VIP Events: We’re here to treat you to the finer things in life, which is why we’re always planning special events, such as concerts, city breaks and luxury holidays for our Black Diamond VIPs.
  • Enjoy VIP Status & Benefits in all our Sites: Once you’re a Black Diamond VIP, you’ll get the VIP treatment across all of our sites and you get to accumulate extra benefits & luxury treats as you play!
  • Exclusive VIP Chat in our Bingo Lobbies

 


Terms And Conditions
  • Member accounts connected by the same email address or any other information will hold the same VIP status across all Joy Gem VIP brands.
  • VIP Club Welcome Bonus:
  • Sapphire: In order to qualify, players must deposit a minimum of £20 at the site with promo code: SAPPHIRE, to get 75% bingo bonus + 75% games bonus + 5 tickets for the Power Gem Games. The maximum total Bingo bonus funds you can receive from this promotion is £75 and the maximum total Games bonus funds you can receive from this promotion is £75.
  • Ruby: In order to qualify, players must deposit a minimum of £20 at the site with promo code: RUBY, to get 100% bingo bonus + 100% games bonus + 5 tickets for the Power Gem Games. The maximum total Bingo bonus funds you can receive from this promotion is £100 and the maximum total Games bonus funds you can receive from this promotion is £100.
  • Diamond: In order to qualify, players must deposit a minimum of £20 at the site with promo code: DIAMOND, to get 125% bingo bonus + 125% games bonus + 8 tickets for the Power Gem Games. The maximum total Bingo bonus funds you can receive from this promotion is £125 and the maximum total Games bonus funds you can receive from this promotion is £125.
  • Black Diamond: In order to qualify, players must deposit a minimum of £20 at the site with promo code: BD150, to get 150% Bingo Bonus. In order to qualify for the £25 bingo bonus + £25 games bonus + 25 Free Spins on Stampede + 10 tickets to the Power Gem game players must claim via the automatic popup that will appear upon login. 
    The maximum total Bingo Bonus funds you can receive from this promotion is £150.
  • The Welcome package detailed above must be claimed within 14 days.
  • Free Spins:
  • The Free Spins can only be used on slot game Stampede
  • The maximum total number of Free Spins you can receive from this promotion is 25
  • The Free Spins will be available for 7 days, once credited to your account.
  • Free Spin winnings will be granted only after all of the Free Spins have been used
  • Free Spins winnings are set at minimum of £1 in games bonus funds, and are capped at a maximum winning amount of £10 in games bonus funds.
  • Once players use all of their Free Spins, the total winning points that they have accumulated from using the Free Spins will be converted into a games bonus: Every 100 points=£1 in games bonus funds (subject to the maximum winning amount below).
  • In order to qualify for the Free Tickets, players must claim via the automatic popup that will appear upon login. 
  • The games bonus will be credited in games bonus funds to your games bonus bankroll.
  • Winnings generated as a result of wagering games bonus funds, will be added to the games bonus bankroll.
  • This VIP Club Welcome Bonus is exclusive to VIP player and cannot be transferred.
  • The promo code must be entered exactly as written, and is only valid once.
  • The bonus will be credited partly in bingo bonus and partly in games bonus funds.
  • The VIP Welcome Bonus, including the free tickets, will only be given once, and only at Joy Gem Brand.
  • The bingo bonus will be credited in bingo bonus funds to your bingo bonus bankroll. Bingo bonus funds cannot be converted to real money and can only be used to buy additional bingo cards.
  • Real money winnings generated as a result of purchases of bingo cards will be credited to your real money bankroll. Bingo bonus winnings generated as a result of purchases of bingo cards will be credited to your bingo bonus bankroll.
  • Games Bonus wagering requirements: In order to withdraw games bonus funds and any winnings connected with those bonus funds, you must wager 50 times the amount of the games bonus funds. Only wagering with games bonus funds will count towards the wagering requirements.
  • Please note that not all Instant Games contribute the same amount towards the wagering requirements. The following is a list of contributions for each individual game type: Video Slots PJP & Slots, Arcade, Scratch Cards – 100%, Keno - 90%, Roulette Games - 10%, Hi-Lo Games, Video Poker, Baccarat, Blackjack Games -5%. For example: if you wager £500 on Keno, only £450 (90%) contributes towards the wagering requirements.
  • Bingo Bonus wagering requirements: If you request a withdrawal from your real money bankroll before fulfilling the following wagering requirements you will lose all bingo bonus funds: you must wager 2 times the total amount of your deposit used to redeem the bingo bonus plus the bingo bonus funds received from that deposit (for example, if you deposit £10 and get a £5 bingo bonus, you must wager £30).
  • Wagering must be done on bingo games only and only wagering with bingo bonus funds will count towards the wagering requirements.
  • If you request a withdrawal from your real money bankroll before fulfilling the above wagering requirement you will lose all games and bingo bonus funds.
  • Wagering order: when playing a game, real money funds will always be used before bonus funds.
  • In certain cases, 888 may conclude promotions, bonuses or special offers before the end of advertised period or may prolong the period of a promotion, bonus or special offer usually due to abuse, limited up-take of the offer or error.
  • Joy Gem VIP Club maintains the right to disqualify or exclude any player from being a VIP player, at its sole discretion. VIP statuses can be changed in accordance to company’s decision.
  • Withdrawing funds: The amount you are able to withdraw from your account is subject to minimum and maximum limits. If your withdrawal request is for less than the relevant allowable amount, the funds will be returned to your Bankroll. You can find details of the minimum and maximum withdrawal limits in our Withdrawal Policy.
  • In exceptional cases, 888 may conclude promotions, bonuses or special offers before the end of advertised period or may prolong the period of a promotion, bonus or special offer for example due to security or bonus abuse issues.
  • Full bonus policy apply.